SHIPPING POLICY

1. Order Processing Times
- All orders are processed within 24 hours after payment is received, excluding weekends, public holidays, and official holidays.
- Payment processing times may vary depending on the selected payment method.
- Once payment has cleared, products will be shipped within 3–7 working days, depending on stock availability and supplier lead times.
- Orders placed for products not currently in stock at our store may require additional processing time.

2. Shipping Costs
- Free delivery is available for all orders over R2,500.
- Standard shipping costs are R165 to anywhere within South Africa.
- Parcels weighing more than 5 kg may incur additional courier charges, which will be reflected on your invoice.
- Free local delivery is available within a 40 km radius from our store in Klerksdorp.

3. Shipping Coverage
- Valtonian Tech currently ships only within South Africa.
- We do not offer international shipping under any circumstances.
- Drop shipping services are available in select areas; availability will be confirmed upon request.

4. Potential Delays and Service Interruptions
- Once a package has been dispatched, Valtonian Tech has no control over delivery times or transit conditions.
- We cannot be held responsible for late or delayed deliveries caused by:
  - Courier service interruptions
  - Strikes or road closures
  - Weather conditions
  - Load shedding or operational delays
- “Rush orders” cannot be accommodated for products not currently in stock.

5. Damages and Packaging
- All products are carefully inspected and securely packaged before leaving our store to ensure safe transit.
- Valtonian Tech cannot be held responsible for any damage or loss occurring during delivery by external courier services.
- If your parcel arrives damaged, please report the issue directly to the courier service and notify us immediately so we can assist where possible.

6. Important Notice
The explanations and information provided herein are intended for general understanding and transparency.
This policy does not constitute legal advice. Should you have any questions about your shipment or delivery, please feel free to contact Valtonian Tech for assistance.